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Lithium-ion batteries

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Our platform can handle fulfillment of products that include lithium-ion. We understand the specific carrier regulations around lithium-ion, and our system will intelligently select from among the available carriers based on these regulations. We will also ensure that any requisite carrier markings, such as stickers, are included on carton packaging.

Because there are many different carrier restrictions and regulations that apply, Shipwire must review any products containing lithium-ion batteries before accepting them into our Shipwire fulfillment centers.

Approval process

Products containing lithium-ion batteries have carrier restrictions. As such, these are conditional use products which fall under Shipwire’s Acceptable Use Policy.

Indicating your Product Contains a Battery
When adding or editing your products to the Product Catalog via the Shipwire UI, you can indicate that your SKU will contain a battery.

In Step 4 (Assign Attributes), be sure to check the box that states “contains or is a battery”. A field will appear with several fields describing the battery in your product.

These fields include:

  • The battery type
  • The weight of the battery
  • Is the battery inside the product or loose?
  • Are there any additional loose batteries shipped along with the product
  • The number of cells in each battery (whether in the product or loose)
  • The Watt Hours per Cell

Once you have indicated your product contains a battery, a Customer Care team member will follow up with you for any missing information and forms. Before you can ship products with lithium-ion batteries to Shipwire, we must review information about the products and make sure they can pass all carrier restrictions.

In essence, the information provided will need to complete the following:

  • A Material Safety Data Sheet (MSDS) for every lithium-ion battery.
  • A signed Lithium-ion terms of service agreement

Note: Submitting this information does not guarantee approval of the products. Do not ship any lithium-ion products to Shipwire until you receive a written confirmation that the products were approved from our Care department.


Per carrier requirements each package that contains lithium-ion batteries must have a special sticker on the outside. There is a $0.20 charge for each sticker attached to an order.

ASN Protocol

Every product that contains a lithium-ion battery will need an MSDS for the battery.
Attach the MSDS to every ASN. Only one MSDS sheet is needed per product, per ASN.

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